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Joint Base Andrews
Home of Air Force One
About TUS at Joint Base Andrews
About Joint Base Andrews – Located just outside the nation’s capital, Joint Base Andrews plays a critical role in ensuring our country’s security. Home of both Air Force One and the 89th Military Airlift Wing (responsible for transporting our senior government leaders and visiting dignitaries), the installation is the cornerstone of the military in the Washington, D.C. area.
About TUS – Since early 2006, Terrapin Utility Services, Inc. (TUS) has been extremely proud to support the base’s personnel and families by serving as the sole operator of its water and wastewater systems. TUS oversees the maintenance, assessment, and improvement of both water and wastewater systems across the entire base. With a deep commitment to customer care, TUS works diligently to protect every drop of water, and we constantly analyze our distribution and collection systems to determine which areas might need repair, replacement, or even supplementary facilities. In addition, TUS places a strong focus on water efficiency, actively providing educational outreach for customers to further encourage greater resource management.
Services Provided – Water Distribution, Water Treatment Plant, Wastewater Collections
By The Numbers
Key infrastructure metrics powering Joint Base Andrews.
Water
Wastewater
Service Area
TUS provides water and wastewater services across Joint Base Andrews.
Joint Base Andrews Service Area
Customer Scorecard
At ASUS, we believe in being a true partner with the military communities we serve. As such, we are striving to constantly improve our services in order to provide you with the best-in-class utility services you deserve. Please let us know what you think of our service.
“The technicians were extremely helpful during all aspects of testing.”
“Amazed at how quickly they responded and fixed the problem. Kudos to the crew!”
“Outstanding technicians, extremely professional and pleasant.”
“We were beyond pleased with how the problem was resolved in a quick and generous manner. Exceptional customer service.”
“The crew here at Andrews are always great to work with!”
“Their team members were very professional and knowledgeable; they tackled the issue quickly and performed their duties with quality and care.”
“I have worked with the staff for a few years, and they always get the job done in a timely manner.”
“The technicians were extremely helpful during all aspects of testing.”
“Amazed at how quickly they responded and fixed the problem. Kudos to the crew!”
“Outstanding technicians, extremely professional and pleasant.”
“We were beyond pleased with how the problem was resolved in a quick and generous manner. Exceptional customer service.”
“The crew here at Andrews are always great to work with!”
“Their team members were very professional and knowledgeable; they tackled the issue quickly and performed their duties with quality and care.”
“I have worked with the staff for a few years, and they always get the job done in a timely manner.”
Helpful Links
Resources and key information for Joint Base Andrews.
Get In Touch
Clay Coard
Assistant Utility Manager
Terrapin Utility Services
Mailing Address
P.O. Box 1270
Clinton, MD 20735
Physical Address
3414 Pennsylvania Avenue
Joint Base Andrews, MD 20762
Phone